STORE POLICY
CUSTOMER CARE
Delivery is from Monday through Friday for any order placed online.
This service is not available on holidays.
The expected delivery time is 7-11 business days after placing the order.
The receipt (in PDF format) of your order on Obanoir.com will be sent electronically to your email address. This receipt, which we advise you to print and keep, will also be available by logging in to your Customer Account. The price will be removed from the label of the products you ordered and the receipt will not be attached to your order at the time of shipment.
You may receive a paper version of your receipt upon request from Customer Service. This request, accompanied by your proof of identity, must be sent within 12 months from the issue of the receipt received by email.
To contact our Customer Service, please consult the “Contact” section of the Site.
PRIVACY & SAFETY
All transactions made on the Obanoir.com site are highly secure. An SSL encryption system is in place to protect personal and payment data. OBANOIR London agrees to not store your credit card details.
In addition, we enforce the security of payments through the secure 3D system for Visa, Mastercard and American Express cards thus equipped. An additional step takes place upon payment, verifying the cardholder's identity and confirming the transaction.
Each bank has its own authentication. For any questions regarding your 3D Secure code, please contact your bank directly.
PAYMENT METHODS
Credit / Debit Cards
Visa, Mastercard, American Express, JCB, Diner, Paypal
ApplePay